That one Friday service that nearly broke me, then fixed my whole system

Last month we had a 40 cover Friday and the ticket printer ran out of paper right at 6pm. I was already behind on prep because my sous called in sick, and I had to hand-write tickets while running the pass. By 8pm I was in the weeds so bad I forgot to fire a table's mains for 20 minutes. That mistake forced me to rewrite how I call out stations, and now I use a simple color coded system for tickets. Has anyone else had a disaster night that actually improved their workflow?

0 comments

0 Comments

No comments yet

Be the first to share your thoughts on this discussion.