Just realized the fence contractor down the street was right about handing clients a written scope
I ran into a contractor named Dean at a supply counter in Glendale last week, and he asked how many callbacks I eat per job. I said maybe two, and he laughed and pulled out a one page sheet he makes every client sign that lists exactly what's included and what's not. I tried it on my last three gates and haven't had a single callback, which is about $400 in gas and a full Saturday I got back. Anyone else got a simple paper trick that cut down the headaches?
Man, two callbacks per job adds up fast and nobody ever talks about that part. It is wild how one sheet of paper can save you a whole Saturday, and Dean basically handed you free money at the supply counter. Getting that time back is the real win here, not just the gas.