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I finally got my landlord to fix a broken lock by sending a specific letter
My apartment door lock in Oliver Square was busted for almost a month and my landlord kept ignoring my texts. A friend told me to send a formal letter citing the 'Residential Tenancies Act' and giving them 14 days to fix it, sent by registered mail. I did that last Tuesday, and a repair guy showed up on day 13. Has anyone else in Edmonton had to use this approach for other repairs, like a leaking faucet or a broken oven?
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caseys301mo ago
Honestly, I have to disagree a bit with what morgan316 said. In my building near Westmount, that formal letter only worked for what I'd call an urgent safety issue, like your lock. When my kitchen faucet had a slow drip, the same letter got totally ignored. They fixed it eventually, but only after I called every other day. The law might cover all repairs, but landlords seem to pick and choose what they treat as urgent.
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