Has anyone tried Alert Communications for legal answering?

I used them at a previous firm. They were solid, but make sure you spend time on the intake script setup. Once that's dialed in, the calls are handled exactly how you want. Their legal focus is a real advantage over general services.

We've been with them for about 8 months and it's been smooth. They answer as our office, warm transfer calls to attorneys, and bilingual support has helped with Spanish-speaking clients. No complaints.