Goes even further than that if you get the cheap hand held one from harbor freight, the steam wand gets under the tack strip glue too and the wood strip pops right up with a flat bar. Just keep the head moving or you will soak the plywood subfloor and then you are waiting two days for it to dry before you can lay anything new. I did my whole upstairs this way last spring, padding came up in these big soggy rolls instead of a million little chunks. Only warning is it gets real humid in the room fast so crack a window or you will be sweating like crazy by the second bedroom. Way better than a scraper and a prayer for your knuckles though.

Your Apple support story reminds me of when my old job made us rotate passwords every 60 days and half the office just started writing them on sticky notes under their keyboards. The rule was meant to stop hackers but it mostly just made everyone's info easier to find. Idk, feels like these old rules stick around way longer than they should just because nobody wants to be the one to change them.