Overheard a guy at the parts counter say 'just replace the whole board, it's not worth the time to diagnose' and I think that's a lazy way to run a business.

I fixed a Whirlpool dishwasher control panel last week by swapping a $3 relay instead of the $200 main board the previous tech sold them, so when did we stop actually repairing things?

2 comments

2 Comments

caseys303d ago

That "not worth the time to diagnose" attitude is everywhere now. It feels like we're just trained to swap whole units instead of fixing the one broken piece. Your dishwasher story is the perfect example of how much gets wasted. It takes more skill to actually repair something, but the whole system pushes for the easy, expensive replacement.

nancy_davis753d agoOG Member

Same with phones and laptops now.