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Overheard a guy at the parts counter say 'just replace the whole board, it's not worth the time to diagnose' and I think that's a lazy way to run a business.
I fixed a Whirlpool dishwasher control panel last week by swapping a $3 relay instead of the $200 main board the previous tech sold them, so when did we stop actually repairing things?
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caseys306mo ago
That "not worth the time to diagnose" attitude is everywhere now. It feels like we're just trained to swap whole units instead of fixing the one broken piece. Your dishwasher story is the perfect example of how much gets wasted. It takes more skill to actually repair something, but the whole system pushes for the easy, expensive replacement.
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phoenix_campbell884mo ago
Hold up, wait a minute. They actually told you it wasn't worth their time to even look at it? That's wild. I can't believe a technician would just say that out loud instead of at least pretending to give it a shot. The whole point of hiring someone is getting them to actually fix the thing, not just shrug and point at the trash can. What happened to being proud of your work and actually solving a problem?
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smith.jordan4mo ago
It bleeds into everything these days. Last month my washing machine started making a horrible noise and the repairman told me it would be cheaper to buy a new one than to replace a twenty dollar belt. He was probably right about the labor cost, but it says something when we'd rather toss a perfectly good machine than spend an hour fixing it. Seems like we're losing the whole mindset of taking care of what we already own.
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