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A teller in Austin told me she sees 5 people a week close accounts over $3 fees
Last month I was at a credit union branch in Austin waiting to deposit a check and the teller next to me was talking to this older guy who looked pretty upset. She told him the $3 monthly fee on his checking account had been there since 2019 and he said he never noticed because he only checks his balance at the ATM. He closed the account right there, moved his $12,000 to a no-fee online bank on his phone in under 10 minutes. The teller told me afterward that at least 5 people do this every single week over fees that small. What got me was how calm he was about it, like he had been waiting for a reason to leave. Do the small monthly fees push you to switch, or do you just eat them for the branch access?
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christopher_flores4626d ago
That "waiting for a reason to leave" thing is real, I switched after a $3 fee too.
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