Rant: A customer asked me to fade his neckline with a straight razor then got mad I didn't leave a line

Last Wednesday a guy in Portland sat in my chair for 20 minutes, watched me prep the razor, then started yelling that I ruined his haircut because I didn't leave a visible stencil line like his old barber did - has anyone else dealt with people who don't understand how fades actually work?

2 comments

2 Comments

perry.lee6d ago

Wow, that's wild. My buddy who cuts hair out in Denver had a guy flip out because he used thinning shears to blend a fade and the guy swore he was "ruining the shape." He literally had to stop mid-cut and explain that no line doesn't mean no fade, but the guy kept saying his old barber left a line every time. I guess some people just get hooked on that sharp stencil look and can't see the softer blend as a thing.

the_jason6d ago

Is this the same guy who asks for a skin fade but wants it to look like he drew it with a ruler? I swear some customers think a fade is just a line you erase with a blender, not an actual gradient. I had a dude in my chair last month who wanted a zero fade but got mad when I didn't leave a hard edge on the temple. Like, do you want a fade or a wall? Took me ten minutes to explain that blended is the whole point of a fade, not a mistake.