Showerthought: a vendor rep in Dallas said their team tracks order errors by shift, not by person
That one line made me realize our own error log names people instead of patterns, so we switched it up and found 7 of our 11 pick mistakes in one afternoon window, and I'm curious if anyone else sorts their mistakes by time instead of by who made them.
Curious what your afternoon window actually looked like. Was it a shift change thing, or just when the warehouse gets slammed and people rush?
Also wondering if you tracked which stations the errors came from too. Might be the layout, not the clock.