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A dispatcher in Denver taught me radio manners in 20 minutes
I used to talk over people on our team channel all the time, never thought about it. Then a lady who runs dispatch for a local tow company showed me how she handles 14 drivers at once. She said "wait two seconds after the beep before you key up, and say your unit number first." Sounds basic but it fixed so many crossed messages. We cut our missed pickups by maybe a third in that first month. Anyone else pick up simple communication tricks from a different trade?
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kim_nelson8d ago
Did you ever notice how the best tips come from people outside your own line of work? A buddy of mine drove for a pizza shop and learned from a nurse to repeat back every order before hanging up, which cut his wrong addresses way down. Small habits like that travel well between jobs.
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