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Had to decide between a $5k markup on materials or eating the cost to keep a client happy.
I ate the cost, and now they've sent three referrals my way. Anyone else find that taking the short-term hit pays off more than you'd think?
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iris_adams8d agoMost Upvoted
It's not really a short-term hit if it leads to more work, that's just smart business.
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elliotr398d ago
Yeah that's a solid point honestly. Used to think taking less money up front was just getting played. Saw a guy in my field do free small fixes for a few big property managers, and now they call him for EVERYTHING. Totally changed how I see those deals. Sometimes the smaller check today is just buying a way bigger job tomorrow.
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