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I spent $2,500 on a fancy CRM before I even had 10 customers

It was way too complex and slowed me down for months. What's a simpler tool you'd suggest for a service business just starting out?
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2 Comments
alicelopez
Ouch, that's a tough lesson to learn early on. What specific parts of the CRM felt too complex for you? Was it the contact management, the follow-up reminders, or trying to build out custom sales pipelines before you even had a clear process?
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felix155
felix1552d ago
Yeah the custom pipelines part for sure. We tried to build out all these stages before we even knew what our sales cycle looked like. Total waste of time.
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