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Customer said my estimates were 'fluff' - that changed how I quote shipping costs
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ramirez.sage27d ago
Did you try breaking it down by line item instead of giving one lump number? I started showing the cost of materials, labor, and freight separately and it cut the pushback way down. Funny how seeing the pieces makes people trust the total more.
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christopher_flores4627d ago
Man, totally. @ramirez.sage nailed it. Transparency is a cheat code for trust.
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