Rant: My virtual assistant messed up a dozen client invoices last night

I trusted that AI scheduling tool to auto-generate billing for 12 accounts after a system update... turns out it doubled every line item for one client in Chicago. Had to spend 2 hours fixing the mess and re-explaining to angry customers. Has anyone else had automation tools go rogue on basic ops tasks?

2 comments

2 Comments

hannaho5229d ago

Set up manual review steps before any auto-generated invoices actually go to clients.

matthewh2829d ago

Doesn't that slow things down a lot though? I'd rather have good templates and trust the system, then just spot-check a few invoices instead of reviewing every single one.