Learned this the hard way with furniture movers back in 2020, same exact setup where some middleman just sells your job to the lowest bidder and you find out who's actually showing up when they pull into your driveway. My buddy runs a small moving crew and he told me the brokers take like 30 to 40 percent off the top, so the guy who actually hauls your stuff is working with way less money than you paid, which is why everything gets rushed and stuff breaks. That cracked mirror and dead battery tracks perfectly with a driver who got lowballed and didn't care. Nine days late though is brutal, did the broker at least refund you anything or did they just ghost you after the delivery?

Man, I could not disagree more with this take. Some of us have ADHD or auditory processing issues and captions are the ONLY way we can actually follow what is happening on screen, so calling them a problem feels pretty out of touch. You also said yourself that you caught details in facial expressions and voice when you turned them off, but plenty of people never had them on in the first place and still missed stuff, so maybe the captions were not the real issue. Reading ahead is not some big crime either, it does not ruin the acting, it just means you know the line coming, which is honestly how half of rewatching works anyway. And the idea that captions turn TV into reading a book is wild because books do not have sound, motion, or faces at all, so it is a totally different thing.