My friend Dave watched seven quiet years pass, and it broke his heart.

Wishing I'd learned that before my own wrist started hurting.

Dealt with a similar shutdown when I pointed out faulty wiring in a DIY kit. The company called it user error and blocked my comments. My fix was a blog that gets about three visitors a month, mostly my mom checking in. It's not exactly viral, but at least I can sleep at night knowing I tried. Once posted a video of the sparking mess, and my only comment was from a bot selling supplements. Still, better than letting dangerous stuff slide for the sake of being polite.