Man that pinched wire thing is REAL. Was it a ground wire or a signal wire? I've seen ground wires pinch and cause all sorts of ghost issues that test fine until you put LOAD on the system. Signal wires are worse because they'll work perfectly sitting still but break connection the second the machine flexes or heats up. Did you find it by using a meter or did you just get lucky and spot the kink?

I still remember when that local coffee shop chain down on 4th street had the exact same issue and I emailed them twice about it. Got some bot reply that basically said "thanks for your concern" and then nothing changed for months. Did you happen to check whether Brew Lab is using that same cheap router firmware that stores everything in a text file on the network? A lot of these smaller shops buy the first $40 router they find on Amazon without realizing how outdated the security is.

Man, that's brutal... glad you caught it before handing over your info.

Your truck officially smells worse than my old fishing cooler.

Why not just pack a dry bag next time, @hayden587, a wet sleeping bag is just bad planning isn't it?