My $150 'professional grade' chain whip snapped on the second cassette removal
Bought this fancy Park Tool chain whip from a shop downtown, figured the extra money meant it'd last. Got it home, threw a new cassette on my summer bike, and on the second pull the pin that holds the chain links just sheared off. Called the shop and they said it was 'user error' and wouldn't refund me, so now I'm stuck with a broken tool and a cassette I can't finish swapping. Anyone else had that pin fail on those things, or did I just get a dud?